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FREQUENTLY ASKED QUESTIONS

Your questions, answered.

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Frequently asked questions
  • What is the Ready Reset Go career coaching process?
    Many people kick off their career coaching with Ready Reset Go (RRG) on a Job Search Analysis call with our lead coach, Cara Heilmann. The call is structured to help both you and the RRG team understand your needs and map out what you can expect from your engagement with RRG. Most coaching engagements are 2-3 months long and look something like this: Create your account/profile in our online community Get matched with your private career coach Work with your career coach to align on career direction and build your go-to-market strategy Get to work! Meet with your coach once a week to get support and motivation to accelerate your job search
  • What is the time commitment?
    Coaching engagements with Ready Reset Go are a minimum of two months. The length of the engagement will depend on what you hope to accomplish with your career coach and where you are in your job search. We recommend setting aside around 2-4 hours per week to work with your coaching team, watch online learning modules, and conduct your job search (if applicable). Some weeks might be heavier than others, so work with your coach to plan out your time commitment based on your go-to-market strategy. Like many things, you’ll get out of career coaching what you put into it, so be prepared to put in some effort alongside your coach for the best results from your job search.
  • How much of the coaching program is 1-on-1 vs group sessions vs on-demand learning?
    Ready Reset Go (RRG) is recognized for offering the most effective coaching frameworks in the market. Most clients will spend 20% of their time or less watching online learning modules and the remaining in coaching sessions or actively conducting their job search.
  • What happens if I need to reschedule one week?
    If you need to reschedule calls with your coaches and they are not able to accommodate your request, then you can stay connected through our community platform. Since this is a flat fee service, there are no credits for missed appointments. We recommend planning ahead to ensure you don’t forgo any services.
  • What happens if I’m not ready for my next 1-on-1?
    Even if you haven’t completed your assigned homework, it is highly recommended that you keep your next 1-on-1. There is always something your coach can support you with, in the interim, whether it be career clarity, support with your current workplace, or interview practice.
  • Do I get my résumé, cover letter and LinkedIn updated while working with Ready Reset Go?
    Yes! When you work with Ready Reset Go, we will update or create your dossier, which includes your résumé, cover letter and LinkedIn. The dossier creation process is highly collaborative, and you will work closely with your coaching team during this time to highlight and extract all the important details that will go into your dossier. This process usually takes 2-4 weeks from start to finish if you complete your assignments on time.
  • Who are the Ready Reset Go coaches?
    At Ready Reset Go, we have thoughtfully hand-selected a diverse and talented team of internationally recognized career coaches. Each coach is dedicated to helping you not only reach your career goals but also discover a job that you truly love. All Ready Reset Go coaches have at least 20 years of relevant career experience and have attained their Senior Professional Career Coach certification (or higher) from the International Association of Career Coaches.
  • Can I pick my coach?
    Following sign-up, you’ll have a kick-off call with Cara, who will collaborate with you until you gain clarity on your career direction and the next steps to take. Once you’ve landed on a direction, you’ll be assigned a Ready Reset Go coach who is the best equipped to support you in your career goals going forward.
  • What if I don’t like my coach?
    We’re confident you’ll love your coach, but if you don’t and would like to switch, you may do so at any time. Please reach out to Cara Heilmann and she will help you find the right coach for your career goals from our 10+ experienced career coaches.
  • Can Cara be my coach?
    Cara helps each Ready Reset Go client get kicked off and clear on their next steps before setting you up with your Ready Reset Go coach for weekly one-on-one support. While Cara’s availability for 1-on-1 coaching is limited, you may still request to work with her at an additional cost if her schedule allows for additional coaching clients at the time of your request. Cara is involved in overseeing every aspect of the Ready Reset Go (RRG) coaching process including the coaching conducted by other RRG coaches.
  • Who benefits the most from career coaching?
    Career coaching is most beneficial for professionals at any stage of their career who are seeking clarity, direction, or growth in or outside of their current organization. Whether you're transitioning to a new field, working toward a promotion, or aligning your career with your personal values, career coaching helps you identify goals, build strategies, and achieve success faster.
  • When should I work with a career coach?
    The best time to work with a career coach is when you're facing a transition or challenge in your career. This could include preparing for a job change, seeking a promotion, returning to the workforce, or wanting to gain more clarity and direction in your current role or career. Partnering with a coach is beneficial anytime you feel stuck, unfulfilled, or ready to take your career to the next level.
  • How can I pay?
    You can pay in two ways: on the website or via invoice. We recommend paying on the website for the first two months to ensure all your participant information is accurately captured. You can pay with most major credit or debit cards, including Mastercard, Visa or Amex. Following payment, you will receive a receipt via email. If you require an invoice or alternative payment options, please message us via the site’s chat function and we would be happy to issue you an invoice.
  • What happens with the fee for my Job Search Analysis?
    For $95, you’ll receive a Job Search Analysis which outlines your action steps, a recording of the video call, and an e-copy of the bestselling book, The Art of Finding the Job You Love: An Unconventional Guide to Work with Meaning. The fee for your Job Search Analysis is non-refundable. If we work together, a $95 credit will be applied to your coaching payment. If you wish to pay on the website, reach out to Cara for a unique code for your credit. If you are paying via invoice, the $95 credit will be automatically applied to your first invoice.
  • What happens after I make my payment?
    After paying for your coaching, one of our team members will reach out within 1-2 business days to schedule a kick off call - if not already scheduled. You’ll also get an email inviting you to your private coaching space where you’ll communicate with your coaching team, gain access to our VIP Executive Coaching checklist, and view on-demand learning modules.
  • What if I start and decide it’s not for me?
    In the many years we’ve been in business, we’ve only had a small number of clients request a refund. To say it’s rare is an understatement. We may issue refunds on a case-by-case basis provided we receive requests within five (5) calendar days of your kick-off call. No refunds will be issued after your first week of coaching or after you have begun working with your personal and dossier coaches, whichever occurs first.
  • Do you offer scholarships or pro-bono coaching?
    Ready Reset Go (RRG) does not offer scholarships or pro-bono coaching at this time. However, if you are looking for high-impact pro-bono coaching, we recommend you complete the find a coach form on the International Association of Career Coaches’ (IACC) website. The IACC may be able to match you with a coaching trainee at no cost or highly discounted rates.
  • What pricing can you offer me as a client from outside the US?
    At this time, we are only able to extend pricing through our site and invoicing platform in USD. If you require coaching services at a lower rate or in your local currency you can search for a coach on the International Association of Career Coaches Directory, filtering by country.
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